FAQs Miller Ranch™

8. Can you ship an order to multiple addresses?
Sorry, all product on an order must ship to one address. You will need to enter a separate order for each address you want to ship to.

9. Will you ship internationally?
No, we will not at this time.

10. How do I check the status of my order?
To check the status of your order, please follows these instructions.

11. How do I change my account information?
Please Login to your account. Once you are logged in choose the link labelled "Modify Personal Information".

12. How do I set up an account?
The first time you make a purchase you will be asked to fill out shipping and billing information. Once this is complete, this information will be saved in your member profile and will be used for future purchases.

13. How do I know if my order was received?
We send an order confirmation to your email account as soon as your order has been received.

14. What should I do if I forgot my password?
We will send it to you, Please send me my password.

15. What are the benefits of having an account?
By setting up an account and becoming a member, you will receive newsletters with event updates and promotions.

16. Can you ship to FPO/AP?
We only ship via UPS so, unfortunately, we cannot ship to FPO/APO addresses. Have it sent to your family though so they can include it with your weekly care package.

1. Will I be charged sales tax on my order?
Sales tax will be added to your order only if it is

being shipped to Texas or Colorado.

2. Can I buy Miller Ranch™ product in a store?
Yes, Miller Ranch™ is being carried in select stores.

3. How can I return a product?
We want you to be satisfied with your purchase. We will gladly refund or exchange your purchase (sorry, we cannot refund the shipping costs) if the product is returned to us within 30 days of the ship date. For the complete return policy and instructions on requesting a return authorization, please read our Exchange & Return Policy.

4. What sizes do you offers?
Please visit our Shirt Size Chart. We’ve also included some pointers on how to measure to help you out. Some products may not be offered in all sizes so refer to individual item for size availability.

5. When will my order arrive?
The shipping method selected will determine the shipping time. For UPS ground shipments, your order should arrive within 7-10 business days.

6. How can I contact customer service?
We currently do not accept phone orders. If you are calling regarding an existing order, please have your order number ready and call 1-877-248-8587

7. What payment methods do you accept?
At this time, Amex, Discover, Visa and Master Card are accepted.